Challenge a bus lane fine
What you need to do to challenge a bus lane fine.
NSL collect bus lane fines for us - you can go to the NSL website and select 'Durham & Darlington' from the drop down list for more ways to challenge the fine.
Any video or photographic evidence we have will be available.
The registered owner/keeper of the vehicle (or the person who has hired it) is responsible for paying the fine, regardless of whether they were the driver at the time.
Challenging a bus lane fine / Penalty Charge Notice is called 'making a representation'. Challenges:
- can contain any mitigating circumstances
- should include any evidence that may support your case
- are considered on their individual merits
We may consider mitigating circumstances, but the following reasons will not normally be accepted:
- you were turning left at a junction
- you were following a sat nav that directed you into the bus lane
- there were no buses in the bus lane at the time
- you were only in the lane for a short time
- you were lost
- you did not see the signs
Letting you know the result
Decisions are normally made within 56 days. You will be informed if the fine has been cancelled.
If a challenge is received within 14 days of the PCN being issued, and is rejected, the 50% payment rate period may be reset. If it is received later than 14 days, the reduced rate is unlikely to be reset.
What happens if I don't pay?
If you don't pay your bus lane fine, and haven't successfully challenged the PCN, we can go through a series of processes to get the money from you. Find out more information about What happens if I don't pay my bus lane fine.