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County Durham Care Academy - support for managers

We understand that high quality care requires skilled, confident leaders and managers.

Over 90% of services rated good or outstanding for being well-led by the Care Quality Commission (CQC) were also rated good or outstanding overall.

The Care Academy works closely with providers and partners to support appropriate support for existing and aspiring managers in the independent care sector.

Ready to find out more? Ask about the County Durham Care Academy online.


Future Focus - Management and Leadership programme

Now open for applications

This is a programme for existing registered managers.

We recognise that to achieve our long-term ambitions we need to support our providers to better plan for the future and effectively implement succession planning strategies within their organisations.

This is why we have launched a programme of activity to develop leadership skills within the sector to embed a culture of effective workforce planning and staff development for the future.

We are looking to work with existing managers from thirty independent providers to embed skills in work force planning. 
Work is to be undertaken with organisations to complete a baseline assessment and review of succession planning in line with the recommended processes for developing leaders and managers issued by Skills for Care. See Skills for Care - developing new managers and deputies.

There will be two groups of managers (fifteen per group) who will each attend four full day workshops over four weeks to develop their succession planning action plans.  

It is expected that as a result of the work each organisation will have:

  • a 'Baseline Assessment' of succession planning
  • an organisational 'Action Plan'
  • a member of staff identified to participate in a separate programme of work completing the Skills for Care - Lead to succeed qualification which we have commissioned to start on completion of the programme.

Workshop session details

All training sessions are held from 9.30am until 4.30pm at the Park Head Hotel, 13 Park View Terrace, Bishop Auckland. DL14 8QB

Group 1  Group 2  

Workshop 1: Introduction to workforce planning

By the end of this session participants will understand:

  • critical elements required to formulate a baseline assessment of their organisation.  
  • what a workforce plan is  
  • principles of workforce planning:  
  • who should be involved   
  • what to consider (Factors impacting the social care sector at a national, local and organisational level.)   
  • accessing and analysing information  
  • how to carry out a SOAR analysis  
  • understanding policies and procedures and how to access information, resources and systems using QCS, ASC-WDS, etc. 
4 March 2020 5 March 2020

Workshop 2: The process of workforce and succession planning

Building on workshop one, participants will consider:

  • The skills, attributes and values that are essential to their organisation.
  • The talent pipeline required to meet their organisational needs and deliver good and outstanding care.
  • How to identify and develop people to fill business-critical leadership roles,  expanding their knowledge, skills and competence.
  • How to develop learning pathways (Eg minimum standards, The Leadership Qualities Framework, manager induction standards)
  • How to build talent pipelines by:
    • incorporating personal development plans and individual learning plans as mechanisms to foster talent, increase skills and measure improvements to performance.
    • enhance performance management   
    • incorporate values-based recruitment
  • The process for identifying a staff member to attend the Lead to Succeed programme.
18 March 202019 March 2020

Workshop 3: Creating and implementing an organisational action plan

Using the knowledge and information acquired participants will:

  • Consider, discuss and design a workforce development plan.
  • Analyse appropriate information to produce an empowering organisational action plan - plotting the design, coordination, implementation and delivery of their workforce development plan that contributes to organisation capacity stability and sustainably.
25 March 202026 March 2020

Workshop 4: Summary and action plan

  • Participants will review and evaluate the results of their planning and the impact that it has made to their organisations.
  • Participants will share their findings with peers and through feedback and discussion they will refine and renew their action plan, incorporating the new learning, enabling further growth.
22 April 202023 April 2020

Spaces are limited to twenty for residential care providers, five for Domiciliary care providers and five for other providers. Places are allocated on a first come first served basis. 

To apply to attend the programme please contact us for an application form.

Lead to Succeed

This is the secondary part of the Future Focus - Management and Leadership programme 

This programme is designed to help aspiring leaders and managers to develop their leadership and management potential.

This is a four day programme delivered one full day per month, with time allocated to students inbetween sessions to implement learning in the work environment.

The programme will teach how successful behaviours and practical strategies can support leaders in their day to day work, as well as considering how they could implement these behaviours and strategies, now and in the future.

To be eligible for this programme you need to have been elected by a manager completing the Future Focus - Management and Leadership programme. 


Contact us
County Durham Care Academy
03000 266 115
Our address is:
  • Durham County Council
  • Crook Council Offices
  • Crook
  • County Durham
  • United Kingdom
  • DL15 9ES
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