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The government has announced further restrictions on mixing between households in any indoor setting in County Durham, in a bid to control the rising infection rates of COVID-19. Find out more about the latest measures at Gov.uk: Indoor inter-household mixing restricted in parts of the North East

Apply for a disabled persons bus pass


If you have a disability, apply for a disabled persons bus pass to take advantage of free travel on buses anywhere in England and half fares on some local trains.

virus

Before you travel, please follow the latest travel advice.

A 9.30am time restriction on the use of concessionary bus passes is in place to help with social distancing, even at peak travel times. If you have a County Durham travel pass, you can board in a County Durham bus before 9.30am for a flat fare of 50p.

For new/replacement passes, our travel pass supplier may take a day or two more than our indicated seven to ten days for you to receive your new pass.

What you need to apply

You will need:

  • proof that you live in County Durham, such as a copy of a bank statement, utility bill or council tax letter
  • proof of your condition or qualifying benefit

If you're not able to provide evidence of eligibility with your application, we will write to the health/social care professional you have nominated on your application form.

Apply for a bus pass

If you are unable to travel unaided, you may be entitled to a pass that enables a companion to travel free locally with you (bus travel only). To take advantage of this tick the 'bus pass with companion' box on the application form.

By post: Fill in the  Icon for pdf Disabled persons bus pass application form (PDF, 133.4kb)  and send it to the address on the form, together with the appropriate proof of eligibility and a passport sized photograph. 

Online: Scan or take a photo of your form and supporting documents on a smartphone/mobile device. You can then upload the form and documents using our document submission form.

Your new pass will be posted to you in 14 days, but this could take longer if a disability assessment is required.

What you can use your pass for

Your pass entitles you to:

  • free travel on all bus services in England
    • between 9.30am and 11.00pm, Monday to Friday
    • all day Saturday, Sunday and bank holidays (certain special night-time services are excluded)
  • travel for 50p on journeys where you use a local bus (in County Durham) 
    • before 9.30am, Monday to Friday
  • free travel on Durham City Park and Ride
  • half price fares travel on certain local train services:
    • Chester-le-Street or Seaham to/from Newcastle or Middlesbrough (and any station in between)
    • Bishop Auckland, Shildon, Newton Aycliffe or Heighington to/from Middlesbrough (and any station in between)
Contact us
Passenger Transport
03000 268 667
Our address is:
  • Regeneration and Local Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8182
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