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Apply for a disabled persons bus pass


If you have a disability, apply for a disabled persons bus pass to take advantage of free travel on buses anywhere in England and half fares on some local trains.

What you need to apply

You will need:

  • proof that you live in County Durham, such as a copy of a bank statement, utility bill or council tax letter
  • proof of your condition or qualifying benefit

If you're not able to provide evidence of eligibility with your application, we will write to the health/social care professional you have nominated on your application form.

Apply for a bus pass

If you are unable to travel unaided, you may be entitled to a pass that enables a companion to travel free locally with you (bus travel only). To take advantage of this tick the 'bus pass with companion' box on the application form.

Fill in the  Icon for pdf Application form to register as disabled (PDF, 133.4kb)  and send it to the address on the form, together with the appropriate proof of eligibility and a passport sized photograph. You can also apply at one of our customer access points.

Your new pass will be posted to you in 14 days, but this could take longer if a disability assessment is required.

What you can use your pass for

Your pass entitles you to:

  • free travel on all bus services in England
    • between 9.30am and 11.00pm, Monday to Friday
    • all day Saturday, Sunday and bank holidays (certain special night-time services are excluded)
  • travel for 50p on journeys where you use a local bus (in County Durham) 
    • before 9.30am, Monday to Friday
  • free travel on Durham City Park and Ride
  • half price fares travel on certain local train services:
    • Chester-le-Street or Seaham to/from Newcastle or Middlesbrough (and any station in between)
    • Bishop Auckland, Shildon, Newton Aycliffe or Heighington to/from Middlesbrough (and any station in between)
Contact us
Passenger Transport
03000 268 667
Our address is:
  • Regeneration and Local Services
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8182
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