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The government has announced further restrictions on mixing between households in any indoor setting in County Durham, in a bid to control the rising infection rates of COVID-19. Find out more about the latest measures at Indoor inter-household mixing restricted in parts of the North East

Help for disabled travellers

If you have a disability travelling can be difficult. Find out more about the services and concessions available that can help.


Due to Covid-19, the Access Bus is suspended. The Link2 Dial-a-Ride bus can now only take bookings for essential journeys including shopping, travel to and from work, medical appointments and care for vulnerable people.

Public transport services

Access Bus

The Access Bus service provides people who have limited mobility with a door-to-door transport service to popular shopping and leisure destinations.


Our Link2 bus service is a pre-bookable bus service for people making journeys (up to five miles) where there is no other suitable bus, for example in rural areas where bus services may be limited. All buses are fully accessible.

Bridge Card Scheme

If you travel on the bus alone but struggle because of your age, a disability or illness, or just lack confidence, carrying a Bridge Card can help. Apply for this through our Bridge Card scheme.

Durham City Park and Ride

The Durham Park and Ride buses are all fully accessible so wheelchair users can get on and off easily.

Wheelchair accessible taxis

There are a number of wheelchair accessible vehicles licensed as a hackney carriage or private hire vehicle (taxi) in County Durham. Please see the Icon for pdf Wheelchair accessible vehicles list (PDF, 92.7kb)  for further details. 

Concessionary fares

Disabled bus passes

Apply for a disabled persons bus pass. Pass holders are entitled to free travel on buses after 9.30am on weekdays, or all day at weekends and public holidays, and half price travel on some trains.


Apply for a railcard. There's an upfront fee but then you'll be able to get a third off most standard and first class rail travel. National Rail provides more information about National Railcards, and how to apply for them. 

Parking permits

If you have mobility problems, you can apply for a Blue Badge through our Blue Badge disability parking scheme. This will give you the right to park in disabled parking bays in town centres and car parks.


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