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The government has announced further restrictions on mixing between households in any indoor setting in County Durham, in a bid to control the rising infection rates of COVID-19. Find out more about the latest measures at Indoor inter-household mixing restricted in parts of the North East

Alternative bus services

Information about 'on demand' community bus services in County Durham. These services are available when ordinary public transport isn't an option because there's no regular service or someone has problems using a regular bus.


Due to Covid-19, the Access Bus is suspended. The Link2 Dial-a-Ride bus can now only take bookings for essential journeys including shopping, travel to and from work, medical appointments and care for vulnerable people.

Contact us to book any of these services.

Hospital patients and visitors

Hospital transport services - information about pre-bookable travel options for patients who have trouble getting to appointments (e.g. at the hospital or doctors' surgeries).

Disabled or mobility issues

Access bus service - provides people who have limited mobility with a door-to-door transport service to popular shopping and leisure destinations.

Help to Health

This is a new countywide volunteer driver service to help patients attend hospital and other health appointments. To find out more or to make a booking, visit Help to Health.

Rural / community

Link2 bus is a pre-bookable bus service for people making journeys (up to five miles) where there is no other suitable bus, for example in rural areas where the bus service may be limited. Each bus is fully accessible for people with disabilities or mobility problems.

Various taxibus services provide affordable travel at times of the day when it is not possible to offer a regular bus service. These include services for shift workers and some local routes linking villages and towns.




Contact us
Travel Response Centre
03000 269 999
Our address is:
  • Sustainable Transport
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
0191 389 8181
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