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Emergency plans and planning


Whether you are a householder, a business or a community, it's important to plan ahead to avoid being caught out in emergencies. Find out what is in place to minimise the risks posed by emergency situations and what help and advice is available.

If you are in immediate danger call 999 or see our emergency contacts information.

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Severe weather like heavy snow or flooding, power cuts and other emergency situations can affect us all at one time or another.

Householders

Follow our emergency safety advice to make sure you're prepared for any situation you find yourself in. 

Businesses, voluntary organisations and care services

Could your business deal with an emergency? Planning ahead for emergencies will help minimise the risk to your day to day operations.

Local communities

We've put together a guide to help local communities plan for emergency situations. These plans do not replace the work of the local authority, emergency services and others professional organisations but help communities improve their resilience should an emergency situation arise. Download the 10 step guide below:

Volunteering

Could you help in an emergency? We're looking for people who can volunteer in Emergency Assistance Centres to aid people when they have been evacuated, relocated or can't return to their homes due to an emergency.

Find out more in our  Icon for pdf Civil Contingencies Unit volunteers (PDF, 205.4kb) .

The council and its partners

Find out about our emergency planning the council and its partners, who include the Emergency Services and the Environment Agency.  

Find out how we are managing the county's flood risk and minimising the impact of flooding incidents in County Durham.

Contact us
Civil Contingencies Unit
03000 264 654
Our address is:
  • Durham County Council
  • County Hall
  • Durham
  • County Durham
  • United Kingdom
  • DH1 5UQ
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