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Durham County Council

Page location

In person


You can get help and information about council services from our Customer Access Points and customer surgeries.

Customer Access Points

Visit our customer access points if you would like to speak to a customer services officer in person. Click on a link below for details of opening hours and services available at each location:

New appointment system

You'll need to contact us to make an appointment if you have a query about council tax or housing benefit.

Customer surgeries / other centres