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Your family's safety - supervising children

Your family's safety is a top priority.

Our leisure centres are now open, in accordance with Covid-19 measures. Our current programme includes gym, swim and classes only. If you are attending the gym check how busy gyms are before you set off. If you are planning to swim or take part in a class you need to book online up to seven days in advance. 

For on-demand classes, daily workouts, challenges and run programmes download our Wellness app. Alternatively, see our information on how to keep active during lockdown.

We operate an admissions policy to ensure a safe environment for everyone. Normally our policy is that children under eight years must be accompanied by an adult. We have temporarily changed this so that children under 16 must be accompanied by an adult. This is to help children from breaking social distancing rules. You must also supervise children taking into account their swimming ability and the water depth.

Pool typeChildren's ageNumber of adults
Pools below 1m depth0-15One adult per two children
All other pools
(Please note that this includes Freeman's Quay Leisure Centre's small pool due to its adjustable floor.)
0-3One adult per child
4-15One adult per two children

The following will be refused entry to the pool (or possibly to the whole building at the discretion of the Operations Manager on duty);

  • any child who is, or appears to be, under the age of 16 years who is, or appears to be, unaccompanied by a responsible person 16 years or over
  • any child under the age of 16 years who is accompanied only by someone who is or appears to be under 16 years
  • any child under the age of 16 years who is accompanied by someone deemed not to be a responsible person
  • those who are, or are suspected to be, under the influence of alcohol or drugs
  • persons barred from the pool/building for previous misdemeanours
  • anyone deemed unfit to swim for health reasons
  • anyone without an adequate and decent swim wear
  • anyone who is abusive / violent on arrival
  • any person at the discretion of the operations/duty officer or the aquatics coordinator
  • anyone without a valid swim ticket or membership
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