1. Do it online
  2. Have Your Say
  3. My Durham

Support and advice for the homeless

Published December 22, 2017 2.37pm


People who find themselves homeless or at are risk of losing their home over the Christmas and New Year period are being reminded that help and support is available.

Our housing solutions service provides advice to anyone who is homeless or sleeping rough as well as those who are having difficulty paying their mortgage or rent, living in unsuitable accommodation, at risk of abuse or harm or struggling to keep warm or pay their bills.

Anyone in need of help can call 03000 268 000 during office hours or email housingsolutions@durham.gov.uk. Normal office hours are 8.30am to 5.00pm, Monday to Thursday, and from 8.30am to 4.30pm Friday.

Council offices will be closed from 4.30pm on Friday 22 December and will reopen at 8.30am on Tuesday 2 January 2018.

However, help is available out of hours by calling 01388 722 538.

We are also encouraging members of the public to report rough sleepers via national organisation StreetLink by calling 0300 500 0914 or by visiting StreetLink.

Related information
Share this page on Facebook Share this page on Twitter Print this page