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Artichoke announces ticketing information for this year's Lumiere festival, 16-19 November

Published October 05, 2017 6.58pm


With excitement growing following last month's sneak preview of the sparkling Lumiere line-up this year, Artichoke has announced plans for ticket availability for the fifth Lumiere festival, 16-19 November.

Produced by Artichoke and commissioned by Durham County Council with additional support from Arts Council England, Durham University and a raft of partners and sponsors, Lumiere is firmly established as a major event in the cultural life of Durham and the North East.

In 2015, the festival attracted over 200,000 visitors, and made a total economic impact of £9.6m for the region.

Tens of thousands of visitors

Lumiere's incredible success means this year's festival is again expected to attract tens of thousands of visitors from across the North East region and beyond. With so many people coming into this small medieval city, it is important that the flow of visitors is carefully managed so that everyone has the best possible experience.

Festival plan

Artichoke has been working with Durham County Council and all the statutory bodies to develop a detailed festival plan, based on the successful measures put in place for Lumiere in 2015.

As a result the 2017 Lumiere plan will continue the crowd management system in the city centre, successfully introduced for the first time in 2013.

This year's festival footprint spreads the artworks and the crowds. More than half the 29 artworks, including some of the most spectacular installations, will be located outside the city centre or peninsula area and can be visited without a ticket at any time between 4.30pm and 11.00pm.

Free ticketing system

There will be a free ticketing system for the busiest times of the festival for the city centre or peninsula area only, between 4.30pm and 7.30pm.

See www.durham.gov.uk/lumiere for ticket information.

You will not need a ticket for any area after 7.30pm but you may still need to queue.

Residents, businesses and university personnel

If you live or work in the central area, or have to come in to go to lectures and seminars, you will be provided with an application form to request a Gold Pass so that you can come and go freely. Artichoke is contacting residents and businesses about these arrangements.

Residents and businesses will be kept informed about the impact of the festival on them and how they can make the most of the event. Full information about road closures and traffic diversions has been sent out to those affected.

Road closures

A full list of road closures will be available at www.durham.gov.uk/lumiere closer to the time.

Getting there

Durham County Council's Park and Ride facilities have worked really well in previous events and this year they will also be supported by Motorpoint. There will be an extended Park and Ride bus service (£2.00 per person return, under 16s go free). If you can, please use our Lumiere Park and Ride service, or take advantage of the additional public transport to get to the festival and leave your car at home. Check up-to-date information at www.durham.gov.uk/lumiere and for real time traffic and travel information follow  #lumieredurham on Twitter and Facebook up to and during the event.

Communications with residents, businesses and visitors, in advance and during the event  

Information for visitors will be regularly reviewed and updated on the festival website and through targeted Twitter and Facebook communications, www.lumiere-festival.com, @artichoketrust, #lumieredurham, www.facebook.com/artichoketrust.

Best possible festival experience

Ian Bone, Artichoke's Head of Production for Lumiere said, "Artichoke has been working closely with Durham County Council and Durham Constabulary to develop this festival plan, based on the success of the measures we put in place in 2015. 

"As always, the top priority is the need to manage large numbers safely in the centre of this small city. We are confident that the 2017 plan takes account of the needs of festival visitors, local businesses and residents within this context".

Cllr Simon Henig, Leader of Durham County Council, said, "Lumiere is phenomenally popular event and we are proud to be hosting it for the fifth time. Understandably, with tens of thousands of people expected again, a vast amount of planning is undertaken over a long period of time. As a result next month's festival looks set to be the best yet and every effort has been made to ensure the best possible festival experience."   

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